We have collected a number of guids, frequently asked questions, useful links and hosting related articles.

General

What is hosting?
What is virtual hosting?
Can I have SSL or anonymous FTP on my website?
Can I upgrade or downgrade my hosting plan?
Do you accept International orders?
What are the expenses if I decide to upgrade later?
How often is my site backed up?

Getting Help

Adiungo's Email Addresses
Contacting Technical Support

Pre Sales

Are You Reliable?
Can I Contact You By Telephone?
Do you offer a Money Back Guarantee With Your Hosting?
How Can I Contact Adiungo?
How Long Has Adiungo Been Hosting For?
What Does Your Name Mean?
What sort of content can I host on your servers?
Who Are Adiungo?
What manufacturers supply Adiungo's network hardware?
What network carriers does the Adiungo network use?
Can I Get A Demo or Trial Account?
Can I resell the resources of my VPS system?
Can IRC servers or IRC related services be hosted on an Adiungo VPS?
How does Adiungo define "fully managed" in relation to a VPS?
How is my VPS kept secure at all times?
How long will it take between placing an order and my account being ready to use?
Is adult content permitted on Adiungo Virtual Private Servers?
Is it possible to install more than one control panel in a VPS?
What is a "VPS" and how does it work?
What kind of server hardware are Adiungo VPS systems hosted on?
What kind of support is provided with your VPS plans?
Where will my VPS be located geographically?
Why have your VPS plans been redesigned?
Why Should I Choose a Virtuozzo VPS From Adiungo?
You advertise $12.50 Virtuozzo VPS hosting - how do i get that?

VPS Hosting

VPS Control Panel

Programming

Do you offer telnet/ssh access?
Does my virtual server have its own raw log files?
Can I use .htaccess to establish password protection and otherwise control my web site?
Does Adiungo provide any database solutions?
What Operating System (OS) do Adiungo servers use?
Does Adiungo offer ASP?
What is the path to sendmail?
What is the path to Perl?
What is the exact path to my hosting account?
Where should I put CGI scripts for my site?
How do I obtain access to my MySQL database?

Billing

What methods of payment do you accept?
Will you automatically charge my credit card when my site is next up for renewal?
What is your return policy?
How do I cancel my account?

Email

How to I setup my email?
What are email aliases and how many can I use?
What are auto responders and how many do I receive with my account?
Can I check my e-mail through a web browser?
What is the my POP/SMTP Server?

Domain Name

Does Adiungo handle domain name registrations?
Who owns my domain when I register it through you?
Can I transfer my existing domain name to Adiungo?
How long does it take for my newly registered domain name to become visible on the Internet?
Will you refund my money if I no longer want my domain name?
How do I change the DNS information to point to aduingo.com servers?
How do I know my domain registration/transfer is already completed?
Can I have additional domains pointing to the same main page as my main domain?
How do I setup sub-domains?
Can I host more than one domain name under the same «hosting plan»?